Your Trusted Travel Guide

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request travel planning services, or contact us. This includes:

• Personal identifiers (name, email address, phone number)
• Travel preferences and destination interests
• Payment information for our services
• Communication records and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide personalized travel planning and consultation services
• Communicate with you about your travel plans and our services
• Process payments and manage your account
• Improve our services and develop new offerings
• Send marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:

• Service providers who assist in our operations
• Travel partners when necessary to fulfill your travel plans
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• File a complaint with supervisory authorities

6. Contact Us

For questions about this Privacy Policy, contact us at:

Email: [email protected]
Phone: +1 (312) 555-7892

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Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using TrustTravel Guide services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

TrustTravel Guide provides travel planning, consultation, and advisory services. Our services include:

• Custom itinerary planning and recommendations
• Travel consultation and expert advice
• Destination guides and insider tips
• 24/7 travel support during your trips

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Use our services only for lawful purposes
• Respect intellectual property rights
• Not interfere with or disrupt our services

4. Payment Terms

Payment for services is due as specified in your service agreement. We accept major credit cards and PayPal. Refund policies vary by service type and are detailed in individual service agreements.

5. Limitation of Liability

TrustTravel Guide provides recommendations and advice based on our expertise, but we are not responsible for:

• Changes in travel conditions or closures
• Third-party service provider issues
• Personal property loss or damage
• Medical or health-related incidents

6. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance. We are not liable for costs arising from trip cancellations, medical emergencies, or other unforeseen circumstances.

7. Intellectual Property

All content, guides, and materials provided by TrustTravel Guide are protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

8. Contact Information

For questions about these Terms of Service:

Email: [email protected]
Phone: +1 (312) 555-7892

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DMCA Policy

Last Updated: December 2024

Digital Millennium Copyright Act Policy

TrustTravel Guide respects the intellectual property rights of others and expects users to do the same. We respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act.

Copyright Infringement Claims

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and location information
• Your contact information (address, telephone, email)
• A statement of good faith belief that the use is not authorized
• A statement under penalty of perjury that the information is accurate

Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
TrustTravel Guide LLC
2847 North Michigan Avenue, Suite 410
Chicago, IL 60657, USA
Email: [email protected]
Phone: +1 (312) 555-7892

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your name, address, phone number, and consent to jurisdiction

Repeat Infringer Policy

We will terminate accounts of users who are determined to be repeat infringers of copyright.

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GDPR Compliance

Last Updated: December 2024

General Data Protection Regulation Compliance

TrustTravel Guide is committed to protecting your privacy and ensuring compliance with the European Union's General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process your personal data based on:

• Consent: When you explicitly agree to processing for specific purposes
• Contract: When processing is necessary to fulfill our services
• Legitimate Interest: For improving our services and business operations
• Legal Obligation: When required by law

Your Rights Under GDPR

As a data subject, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restrict Processing: Limit how we use your data
• Data Portability: Receive your data in a structured format
• Object: Object to processing in certain circumstances
• Withdraw Consent: Withdraw consent at any time

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (312) 555-7892

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, typically:

• Active customer data: Duration of relationship + 3 years
• Marketing data: Until consent is withdrawn
• Financial records: 7 years (legal requirement)

International Data Transfers

When transferring data outside the EU, we ensure appropriate safeguards through:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses
• Binding Corporate Rules

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with GDPR requirements.

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Cookie Preferences

We use cookies to enhance your browsing experience and provide personalized content. You can customize your cookie preferences below:

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These cookies are necessary for the website to function properly and cannot be disabled.

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Help us understand how visitors interact with our website by collecting and reporting information anonymously.

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